Then, the second copy starts and discovers that all of the hotkeys have already been registered and an error occurs for each hotkey. The first copy of Snagit starts and registers the hotkeys. This occurs if you have two copies of Snagit starting in the Startup folder. When I start Snagit there are Hotkey conflicts with all of the Snagit Hotkeys. To change a hotkey from a profile, right-click the profile and choose Set Hotkey. The hotkey will show in the right of your profile name in green text. You must also check your profile list for any hotkeys that may be causing a conflict. To change the hotkeys, select Tools > Program Preferences > Hotkeys. Snagit's hotkeys can be user defined so you can choose another set of hotkeys. If another application has registered the same hotkey from what Snagit uses, Snagit will launch an error that a certain hotkey is already being used.Ĭommon programs that may override the Print Screen key from Snagit are Microsoft OneDrive and Dropbox. After that, no other application can use the same hotkey until the application is closed or unregistered. When an application is first opened, it will automatically register the hotkey that will be used with the operating system. When I start Snagit, I get errors about hotkey conflicts. Click Add Hotkey in the desired preset.Option 2: Set Hotkey to Preset Snagit 13 and Later Other global hotkeys can be adjusted in Snagit Capture by browsing to File > Capture Preferences > Hotkeys. Type the hotkey you wish to use for your Global Capture Hotkey.Click the text field under the capture button. ![]() To change Snagit’s global hotkeys, follow the steps below: Snagit 13 and Later Here is an example path, with the installer saved to the Desktop and the command added:Ĭ:\Users\USERNAME\Desktop\snagit.msi /qn /l*v log.An error appears about the hotkeys when starting Snagit and/or need to change the global capture hotkey. Please submit a support ticket and include this log file. If the installation fails, there will be a Log.txt file located in the same folder the MSI download is saved.At the end of the filepath that is shown in the Run dialog, add the following command: /qn /l*v log.txt.Type the word "run" (no quotes), and click on the Run entry in the search results to the right side of the screen.Press the Windows key on the keyboard to bring up the Modern interface. ![]()
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